Terms of Service

1. Who we are

Songvela is an online service. Contact us at support@songvela.com.

2. Eligibility

You must be at least 18 years old to use Songvela, make a purchase, or record a voice sample. By using the service you confirm that you are 18 or older.

You may order a song about a person under 18 only if you are that person's parent or legal guardian, or have the permission of their parent or legal guardian. Voice samples of anyone under 18 are not allowed.

3. Service description and delivery

Songvela is an online service for creating personalized songs through our website and Telegram bot. You may request AI-assisted lyrics, music, vocals, and related voice features. The website may provide information and checkout, while the Telegram bot is used to submit requests, receive credits, and receive generated results.

We use third-party processors, including Stripe for checkout, Resend for transactional email, Telegram for delivery, a third-party AI music generation provider for music, vocals and voice features, and a third-party text and speech processing provider for lyrics and voice-message transcription where a requested feature requires it. These third-party technologies may be provided through software, APIs, or other services; specific providers, models, and versions may change and are not an essential term of the service.

Generation times are estimates. A generated result may require retrying or may differ from your expectations. We do not promise a particular genre, voice, pronunciation, likeness, or artistic result.

4. Purchases, credits, and subscriptions

Website song packages are currently one-time purchases charged in USD through Stripe Checkout. There is no subscription. The package and price are shown before payment. Stripe collects and processes payment details; Songvela does not receive your full card number.

Website purchases are linked to the email entered at checkout. After Stripe confirms payment, we send a single-use claim link by email so you can connect the purchase to a Telegram account. Visiting a success page does not itself create credits. Credits are consumed when you use them to request a result. Keep your claim link private and contact support if it is lost.

If your payment receipt names songvela.com as the seller, that company is the seller of that purchase and is responsible for its refunds.

You are responsible for access to your email and Telegram account and for the accuracy of the information you submit.

5. Artificial intelligence and intellectual property

You keep rights you already hold in text, recordings, names, and other material you submit. You give Songvela the limited permission needed to transmit and process that material, including through our providers, to deliver the requested service.

When you submit material, you promise that:

• any voice sample you record is your own voice. Creating a voice model of another person is not allowed;
• you have the right to share with us the names and details of the person the song is about, and doing so does not violate that person's privacy or other rights;
• any lyrics or text you submit as your own were written by you, or you hold the rights needed to use them.

We grant you the rights in your generated song that we ourselves hold, to the extent permitted by the terms of our generation providers, for your personal, non-commercial use. You may listen to it, keep it, give it as a gift, and share it with family, friends, and on your personal social media without monetization. This is not a promise of exclusive rights, copyright ownership, or commercial rights.

You may not sell or license the song, monetize it, distribute it to music streaming services or stores, or use it in advertising or in any business product or service. AI-generated material may not be protected by copyright in the United States or in other countries. We do not promise that a song is unique, exclusive to you, protectable, or eligible for copyright registration. Other users may receive similar results.

6. Acceptable use

You must not use Songvela to:

• name a real artist, band, or performer in your description or style request, or ask for a song in the style or voice of a specific real performer;
• imitate the voice, name, or likeness of a public figure or of any other real person;
• record or submit the voice of anyone other than yourself, or of anyone under 18;
• submit lyrics or other text that belong to someone else;
• mislead, defraud, harass, threaten, or harm anyone, or pass yourself off as another person;
• create unlawful, hateful, sexually exploitative, or privacy-invasive material.

We may decline a request, remove content, and suspend or end access when these rules are broken. To the extent permitted by law, you agree to indemnify and hold harmless Songvela and its operator against third-party claims, losses, and reasonable costs arising from your breach of these terms.

7. Refunds and payment disputes

The refund terms are described in our Refund Policy. If you have a problem with a purchase or generation, please contact support@songvela.com before opening a payment dispute or chargeback so we can investigate and offer the applicable remedy.

We may suspend or terminate accounts involved in fraud, abuse, or payment disputes that are reasonably determined to be unauthorized or abusive.

8. Liability and service suspension

The service and generated results are provided on an as-available basis. To the maximum extent permitted by applicable law, Songvela's total liability for claims arising from the service will not exceed the amount you paid to Songvela during the 30 days before the event giving rise to the claim. Songvela is not responsible for indirect, incidental, special, consequential, or punitive damages. Nothing in these terms limits liability that cannot lawfully be limited.

We may refuse, pause, or terminate access when necessary to prevent abuse, comply with law, protect users or providers, or enforce these terms. We may also remove content that violates these terms.

Songvela is not affiliated with, endorsed by, or sponsored by any artist, record label, music publisher, or platform. Third-party names are used only to describe how the service works.

Contact: Please contact support@songvela.com. We may update these terms when the service or law changes; the updated date above identifies the current version.

Stripe, Resend, Telegram, Meta and other third-party names are trademarks of their respective owners and are used only to describe how the service works; Songvela is not affiliated with, endorsed by, or partnered with any of them.